Privacy Policy

Effective Date: August 28, 2026
Website: https://jtshop.us
Company: Juan Tamanaco Store
Location: Dallas, Texas, USA

1. INFORMATION WE COLLECT

When you visit Juan Tamanaco Store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (managed securely via encrypted third-party processors), email address, and phone number (WhatsApp).

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you via Email or verified WhatsApp Business.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our premium pet products, when in line with the preferences you have shared with us.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our store and fulfill our commitments to you:

  • E-Commerce Platform: We use WooCommerce to power our online store.
  • Fulfillment and Logistics: Your shipping details (Name, Address, Phone) are securely transmitted to our external automated fulfillment partners solely for the purpose of processing, packaging, and shipping your orders to your destination within the United States.
  • Support and Automation: We use Meta tools (including Meta Business Suite and Meta AI Agent tools) to optimize customer support and marketing.

4. DATA SECURITY & PAYMENTS

Your financial security is our highest priority. Juan Tamanaco Store does not store, view, or retain your credit card or bank account details on our servers. All financial transactions are encrypted and processed directly by secure, PCI-DSS compliant third-party gateways (such as PayPal or verified merchant services).

5. YOUR RIGHTS & DATA RETENTION

If you are a resident of the United States, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through our official customer service channels or our verified WhatsApp Business account linked to our store.